customer service tagged posts

Panasonic USA Live CES Coverage By THE Sports Techie

Follow THE Sports Techie community at CES 2018 as I curate and share sports tech related content about how Panasonic USA is revolutionizing business and the fan experience with immersive entertainment solutions tailor-made for college sports stadiums, professional sport arenas and ballparks, and most recently, eSports facilities

Follow THE Sports Techie community at CES 2018 as I curate and share sports tech related content about how Panasonic USA is revolutionizing business and the fan experience with immersive entertainment solutions tailor-made for college sports stadiums, professional sport arenas and ballparks, and most recently, eSports facilities...

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IceJerseys Delivers Official Licensed Merchandise To THE Sports Techie Community.

IceJerseys offers authentic, officially licensed NHL, NFL, MLB, NBA and soccer sports merchandise as an international, online e-commerce store in operation and driven by tech since 1999 from Montreal, Canada. This review of the purchasing experience and products for THE Sports Techie community blog was fun to go through as a consumer and fan of all sports. I experienced what Canadian, American and fans around the world go through via the web buying experiences including paying with U.S. dollars, speaking with Quebec-based customer service agents and chatting with IT personnel.  Overall, it was a seamless fan experience thanks to IceJerseys...

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Levi’s Stadium And Rio 2016 Deployment Of Qylatron Entry Experience Solution

Qylur Intelligent Systems’ Entry Experience Solution Deployed at Levi’s® Stadium to Improve Guest Experience and Security.

Qylur Intelligent Systems’ Entry Experience Solution Deployed at Levi’s® Stadium to Improve Guest Experience and Security.

Qylur Intelligent Systems’ Entry Experience Solution Deployed at Levi’s® Stadium to Improve Guest Experience and Security.

At San Francisco 49er home games, Beyonce concerts and international soccer matches, fans in northern California are experiencing Qylur Intelligent Systems and their automated, self-service entry system at Levi’s Stadium, the most technologically advanced and sustainable stadium in the world. The Qylatron Entry Experience Solution combines personalized fan greeting, ticket taking, and bag security screening for staff and guests...

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Topps Unveils New Platform For Fans To Self-Design MLB and MLS Cards.

Topps Unveils New Platform For Fans To Self-Design MLB and MLS Cards.

Topps New Self-Design MLB And MLS Fan Trading Cards

Topps may have hit a digital home run with their new MLB and MLS trading cards designed to become a fan and collector must-have product. Fans have the online option to design their own custom cards at Topps.com. The Sports Techie blog conducted a Q&A with Jeff Heckman, Brand Manager for Topps, readable below. Topps is merging technology with sports to evolve the sport fan experience by letting customers create customized, authentic looking and professional quality, baseball and soccer, keepsakes and memorabilia that look and feel exactly as you want them to.

Customizable Trading Card- 2015 Topps Series One Baseball.

Customizable Trading Card- 2015 Topps Series One Baseball.

Topps Collectors Self-Card
A new era of collectab...

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The Tennis Channel Powered By NeuLion Delivers Wimbledon Streaming Video Directly To Fans

NeuLion® Signs New Multi-Year Agreement with Tennis Channel.

NeuLion® Signs New Multi-Year Agreement with Tennis Channel.

The Tennis Channel Powered By NeuLion Delivers Wimbledon Streaming Video Directly To Fans

The Tennis Channel Plus moves from delivering live and on-demand French Open video content played on clay to streaming the race to Wimbledon on grass courts thanks to NeuLion® end to end IPTV service technology. The Sports Techie community blog chatted with Adam Ware, SVP and Head of Digital Media at The Tennis Channel in CA, and Chris Wagner, Executive Vice President and Co-founder of NeuLion located in NY, about their new multi-year agreement designed to increase business opportunities and fan viewership by allowing digital access to more live matches for both casual and hard care fans on more devices...

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Adidas Predator Instinct Customized Soccer Cleats Experience - Sports Techie blog.

Adidas Predator Instinct Customized Soccer Cleats Experience – Sports Techie blog.

Adidas Predator Instinct Customized Soccer Cleats Experience

I was offered a pair of customized Predator Instinct soccer cleats so I could share the ordering and wearing experiences with the Sports Techie community blog readers and followers. Right away the HYBRIDTOUCH synthetic leather upper, predator® in the forefoot and the gel pass pad seamlessly added on the side for improved ball control are features that impact every kick, pass and trap, all stuck out to me as go-to shoe features. Thanks to adidas for the new predator cleats gift.

Mi adidas Online Shop.

Mi adidas Online Shop.

Predator Instinct Features
• Get a TRAXION™ FG outsole for grip and comfort on firm natural ground
• Choose a TRAXION™ SG outsole with screw-i...

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Kentucky Derby And Churchill Downs Use Lua Mobile Enterprise Communications

Renowned racetrack and host of the Kentucky Derby, Churchill Downs, has tapped mobile enterprise communication company Lua to power the 141st annual Kentucky Derby.

Renowned racetrack and host of the Kentucky Derby, Churchill Downs, has tapped mobile enterprise communication company Lua to power the 141st annual Kentucky Derby.

Kentucky Derby And Churchill Downs Use Lua Mobile Enterprise Communications

Churchill Downs and Lua partnered for the 141st annual Kentucky Derby to implement mobile enterprise communications software to handle staff-related internal communications throughout the prestigious horse racetrack. Come Friday, May 1, and Saturday, May 2, the sport event operations team has to use reliable and secure technology to communicate before, during and after, the greatest two minutes in sports. Visualize 165,000 cheering fans in the grandstands and around the horse track, most all connected to some type of digital device...

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Legal Gambling In the United States Is Coming or Is It?

SportsbookReview.com generates expert recommendations for bettors that range from ratings to recommending web based sportsbooks and betting sites.

SportsbookReview.com generates expert recommendations for bettors that range from ratings to recommending web based sportsbooks and betting sites.

Legal Gambling In the United States Is Coming or Is It?

When I think about gambling three topics come to mind, illegal March Madness pools, legalized marijuana and the crazy notion that the jury is still out on global warming facts. There are well-funded groups in the U.S. opposed to legal sports betting, weed rights and the facts surrounding the earth heating up at unprecedented levels. Although outside of the US Gambling is widely accepted online, just take a look at sites such as the one at this link.

Sportsbooks will soon be part of an American lifestyle as it is already in Europe and Asia...

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Sports Fan Council Customer Intelligence Sports Technology For Pro Teams Launched By Vision Critical

Sports Fan Council Customer Intelligence Sports Technology For Pro Teams Launched By Vision Critical - Sports Techie blog

Sports Fan Council Customer Intelligence Sports Technology For Pro Teams Launched By Vision Critical – Sports Techie blog

Sports Fan Council Customer Intelligence Sports Technology For Pro Teams Launched By Vision Critical

Vision Critical launched Sports Fan Council today, a customer intelligence platform, SaaS in the clouds that captures fan insight. Current Vision Critical clients include, the New York Knicks and Toronto Raptors of the NBA, New York Rangers and Toronto Maple Leafs of the NHL in addition to their international champion user, the Australian Football League (AFL)...

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BigTeams Raises Series B Round, Acquires Schedule Star To Expand Digital Offering - Sports Techie blog

BigTeams Raises Series B Round, Acquires Schedule Star To Expand Digital Offering – Sports Techie blog

BigTeams Raises Series B Round, Acquires Schedule Star To Expand Digital Offering

BigTeams plans to disrupt high school athletics with their acquisition of Schedule Star, from Gannett, after raising a $5 million Series B financial commitment, according to their CEO, Clay Walker. The Sports Techie community blog also spoke to Walker last April after he was hired to lead BigTeams, a website and software system provider for high school athletic programs, read more here...

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